If you have questions or concerns regarding this policy, please contact us directly.
Scope and Consent
By accessing or using our website, you acknowledge that you’ve read, understood, and agreed to the terms of this Privacy Policy. This policy applies solely to information collected through our digital platforms and does not govern data collected offline or through third-party services not managed by Pearl Connections.
Information We Collect
We only collect personal information when it is necessary for providing our services or when you voluntarily submit it. This may include:
- Direct Communication:
When you contact us, we may collect your name, email address, phone number, and any other information you provide.
- Service Engagement:
If you request a quote, register for services, or enter into a contract with us, we may collect business and contact details such as your company name, address, phone number, and service-specific information.
- Website Usage Data:
We collect standard log data (e.g., IP address, browser type, pages visited) to analyze performance and user experience.
Cookies:We use cookies and related technologies to enhance website functionality and tailor content to user preferences. You can manage your cookie settings through your browser.
How We Use Your Information
Your information is used to:
- Operate, maintain, and improve our website and services.
- Communicate with you about project updates, service notifications, or requested information.
- Support service delivery, project management, and contractual obligations.
- Improve customer experience and develop new features.
- Comply with legal and regulatory obligations.
- Ensure the security and integrity of our systems.
We do not sell or share your personal data with third parties for marketing purposes.
Information Sharing
We may share data with trusted vendors and service providers who assist in website functionality, communication, and service delivery. These partners are contractually obligated to protect your data and use it only for specified purposes aligned with our business.
SMS Communications
If you provide your phone number and opt-in for SMS notifications, we will use it only for service-related updates, appointment reminders, or urgent communication. Your phone number and consent details are never sold or shared with third parties.
Your Privacy Rights
If you provide your phone number and opt-in for SMS notifications, we will use it only for service-related updates, appointment reminders, or urgent communication. Your phone number and consent details are never sold or shared with third parties.
How We Use Your Information
For California Residents (CCPA):
You have the right to:
- Request access to the personal information we’ve collected.
- Request deletion of your data.
- Opt out of the sale of personal information (note: we do not sell data).
For EU Residents (GDPR):
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Request data portability.
To exercise any of these rights, please contact us. We will respond within 30 days as required by law.
Children’s Privacy
Pearl Connections does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that such data has been submitted, we will promptly delete it. Parents or guardians who believe their child has submitted data should contact us immediately.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations. We encourage you to review this page regularly to stay informed of how we protect your data.
Contact Us
If you have any questions, requests, or concerns related to this Privacy Policy, please reach out to us at info@pearlconnection.com